Programu ya Mulo – Kwa Ukarimu

Uzoefu bora wa mtumiaji

Kuanzia ombi hadi kukamilika, kila hatua iko wazi.

Ukurasa wa kutua sasa unaonyesha safari kamili: uandikishaji wa wateja, uhifadhi wa huduma, idhini ya malipo, ufuatiliaji wa kitaalamu, maombi ya muuzaji, ukaguzi wa msimamizi wa MULO, na shughuli za muuzaji.

Uhifadhi rahisi

Wateja wanaweza kuhama kutoka uteuzi wa huduma hadi malipo kwa hatua chache zinazoongozwa.

Uaminifu unaodhibitiwa

Ufikiaji wa muuzaji umefungwa hadi hati na vitambulisho vitakapokaguliwa.

Malipo ya ndani

Supports Tanzania mobile money and card payments: M-Pesa, Mixx by Yas, Airtel Money, HaloPesa, Visa, and Mastercard.

Ufuatiliaji wa moja kwa moja

Watumiaji wanaweza kumfuata mtaalamu aliyepewa na kuona ETA na masasisho ya hali.

Tazama onyesho kamili shirikishi

Need a service?

Get it in minutes.

From request to completion in four clean steps — simple, tracked, and built for busy homes, tenants, and property teams.

KYC-verified GPS-matched Digital receipt

1

Request

Select service, location, urgency, photos, property notes, access instructions, and tenant Mawasiliano details.

2

Match

MULO matches nearby available verified experts with Kuwasili tracking and service history.

3

Pay

Pay the fixed request fee securely by mobile money or card before dispatch.

4

Approve

Approve the labour quote, track completion, rate service, and keep your digital receipt.

What is your need today?

Practical everyday Huduma, verified and ready.

All service providers on MULO are KYC-verified, GPS-matched, and rated. Every job includes Kuwasili tracking, a transparent labour quote, and a digital receipt.

Start a request

Plumbers

Emergency leaks, pipe repairs, installations, and sanitation work.

Verified + tracked

Electricians

Wiring, socket repairs, installations, air conditioning and generator connections.

Verified + tracked

Carpenters

Furniture assembly, door fitting, custom woodwork, and repairs.

Verified + tracked

Painters

Interior and exterior painting, touch-ups, and surface preparation.

Verified + tracked

Mechanics

Vehicle diagnostics, servicing, tyre changes, and basic repairs.

Verified + tracked

Cleaners

Deep cleans, move-in/move-out cleaning, and regular upkeep.

Verified + tracked

Chefs

Event catering and private cooking.

Verified + tracked

Tatizo

Utunzaji wa mali bado si rasmi sana.

Watu hutegemea mazungumzo ya mdomo, malipo ya pesa taslimu, nyakati zisizo na uhakika za kuwasili, na watoa huduma ambao hawajathibitishwa. MULO huongeza ukaguzi wa utambulisho, ufuatiliaji, ankara za kidijitali, ukadiriaji, na uwajibikaji wa huduma.

Uthibitishaji wa KYC

Kila mhudumu huwasilisha kitambulisho na maelezo ya wasifu kabla ya kuamilishwa.

Ulinganishaji wa GPS

Wataalamu wanaopatikana wanalinganishwa ndani ya eneo la huduma.

Ankara ya kidijitali

Kila kazi iliyokamilishwa huacha historia na risiti inayoweza kufuatiliwa.

Ukadiriaji na migogoro

Wateja hukadiria kila kazi na wanaweza kuibua migogoro kwa ajili ya ukaguzi.

Hakikisho la Ubunifu wa Programu

Safari halisi ya programu iliyojengwa kulingana na tabia za malipo za Tanzania.

Show users exactly how MULO Properties works — from booking a Fundi bomba to paying through mobile money and tracking a verified expert.

Tazama Uzoefu Kamili wa Programu

ONBOARDING FLOW

1. Splash Screen

9:41▮ Wi‑Fi ●

MULO

PROPERTIES

Property care.
Made simple.

2. Welcome Screen

9:41▮ Wi‑Fi ●

Find trusted experts instantly

Reliable help for your Nyumbani and property, right when you need it.

🏡👷

Already have an account? Log in

3. Phone Verification

9:41▮ Wi‑Fi ●

Verify your phone

Enter your phone number to receive a verification code.

Phone Number

🇹🇿 +255 712 345 678

🔒 We’ll never share your number.

4. OTP Entry

9:41▮ Wi‑Fi ●

Enter OTP

We have sent a 6-digit code to +255 712 345 678

123456

Resend code in 00:30

1234567890⌫

5. Profile Setup

9:41▮ Wi‑Fi ●

Let’s set up your profile

Full Name

James Mulo

Email

james@mulo.com

Save your property

🏠Nyumbani🏢Office🚐Rental

CORE APP – BOOKING FLOW

6. Nyumbani Dashboard

9:41▮ Wi‑Fi ●

Hello, James 👋

What do you need help with?

🔧Plumbing⚡Electrical🧹Cleaning❄️AC Repair🛠️Carpentry•••More

👨🏾‍🔧 Leak repairPlumbing · Completed

7. Service Selection

9:41▮ Wi‑Fi ●

Select a service

🔧 PlumbingFix leaks, pipes, fittings
⚡ ElectricalWiring, lights, sockets
🧹 CleaningNyumbani & office cleaning
❄️ AC RepairRepair & maintenance
🛠️ CarpentryWoodwork, repairs

8. Service Details

9:41▮ Wi‑Fi ●

Service Details

Property
Mikocheni A4, Dar es Salaam

Describe the issue

Water leaking from the kitchen sink and need it fixed.

📷

＋

Normal⚡ Urgent

9. Thibitisha Ombi

9:41▮ Wi‑Fi ●

Thibitisha Ombi

Service: Plumbing
Location: Mikocheni A4
Urgency: Urgent
Fee: TSh 10,000

Non-refundable Ada ya muunganisho that connects you with an expert.

Total DueTSh 10,000

PAYMENT FLOW

10. Select Payment Method

9:41▮ Wi‑Fi ●

Select Payment Method

💳CardVisa, Mastercard
M-PesaPay with M-Pesa
Airtel MoneyPay with Airtel Money
HaloPesaPay with HaloPesa
Yas MixxPay with Yas Mixx

🔒 All payments are secure and encrypted

11. Mobile Money Payment

9:41▮ Wi‑Fi ●

Pay with M-Pesa

Phone Number

0712 345 678

Amount

TSh 10,000

Ada ya muunganisho
TSh 10,000

12. Payment Processing

9:41▮ Wi‑Fi ●

Processing Payment

Please check your phone and approve the payment request.

Cancel Payment

13. Payment Success

9:41▮ Wi‑Fi ●

✦ ✣ ✦ ✣

✓

Payment Successful!

Your request has been received.

Transaction IDMULO-171024-12345Amount PaidTSh 10,000

JOB EXECUTION – TRACKING FLOW

14. Finding Expert

9:41▮ Wi‑Fi ●

Finding your expert

⌖

We are finding the best expert near you...

15. Expert Assigned

9:41▮ Wi‑Fi ●

Expert Assigned!

JM

Juma M.⭐ 4.9 · Plumbing Expert

1.2 km away12 mins

16. Ufuatiliaji wa moja kwa moja

9:41▮ Wi‑Fi ●

Ufuatiliaji wa moja kwa moja

👨🏾‍🔧 Juma M. En route

ETA 12 minsDistance 1.2 km

COMPLETION FLOW

17. Quote Received

9:41▮ Wi‑Fi ●

Quote Received

Fix kitchen sink leak and replace faulty pipe.

Labour Cost: TSh 35,000
Transport: TSh 5,000
Platform Fee: TSh 5,000
Total: TSh 45,000

18. Job Completed

9:41▮ Wi‑Fi ●

✦ ✣ ✦ ✣

✓

Great! Your job is complete.

Total PaidTSh 50,000

Thank you for using MULO Properties.

Pay easily and securelywith your preferred mobile money

Skrini za Bidhaa

Safari halisi ya jukwaa kwa wateja, wachuuzi, na wasimamizi wa MULO.

Kiolesura kimeundwa kuonyesha uaminifu, udhibiti wa idhini, malipo ya uwazi, na shughuli za vitendo za uwanjani.

Huduma ya mali inayohisiwa kuwa ya kisasa, inayoaminika, na inayoweza kufuatiliwa.

Kuanzia ombi hadi kukamilika, kila hatua iko wazi.

Uhifadhi rahisi

Uaminifu unaodhibitiwa

Malipo ya ndani

Ufuatiliaji wa moja kwa moja

Wataalamu wa ndani wanaoaminika, ililingana papo hapo kwa kila hitaji la mali.

Ni nini kinachohitaji kurekebishwa?

Juma · Fundi bomba

Get it in minutes.

Request

Match

Pay

Approve

Practical everyday Huduma, verified and ready.

Plumbers

Electricians

Carpenters

Painters

Mechanics

Cleaners

Chefs

Utunzaji wa mali bado si rasmi sana.

Uthibitishaji wa KYC

Ulinganishaji wa GPS

Ankara ya kidijitali

Ukadiriaji na migogoro

Safari halisi ya programu iliyojengwa kulingana na tabia za malipo za Tanzania.

1. Splash Screen

MULO

2. Welcome Screen

Find trusted experts instantly

3. Phone Verification

Verify your phone

4. OTP Entry

Enter OTP

5. Profile Setup

Let’s set up your profile

6. Nyumbani Dashboard

Hello, James 👋

7. Service Selection

Select a service

8. Service Details

Service Details

9. Thibitisha Ombi

Thibitisha Ombi

10. Select Payment Method

Select Payment Method

11. Mobile Money Payment

Pay with M-Pesa

TSh 10,000

12. Payment Processing

Processing Payment

13. Payment Success

Payment Successful!

14. Finding Expert

Finding your expert

15. Expert Assigned

Expert Assigned!

16. Ufuatiliaji wa moja kwa moja

Ufuatiliaji wa moja kwa moja

17. Quote Received

Quote Received

18. Job Completed

Great! Your job is complete.

Safari halisi ya jukwaa kwa wateja, wachuuzi, na wasimamizi wa MULO.

Get MULO updates, launch news, and service tips.