ONBOARDING FLOW
1. Splash Screen
9:41▮ Wi‑Fi ●
MULO
PROPERTIESProperty care.
Made simple.
Full App UI System
The complete MULO Properties customer journey.
This product flow shows how a user moves from onboarding to service booking, mobile money payment, expert matching, live tracking, quote approval, and job completion.
Included flows
Onboarding
Booking
Mobile money wallets
Card payments
Expert tracking
Completion
2. Welcome Screen
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Find trusted experts instantly
Reliable help for your home and property, right when you need it.
🏡👷
Already have an account? Log in3. Phone Verification
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Verify your phone
Enter your phone number to receive a verification code.
🇹🇿 +255 712 345 678
🔒 We’ll never share your number.4. OTP Entry
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Enter OTP
We have sent a 6-digit code to +255 712 345 678
123456
Resend code in 00:301234567890⌫
5. Profile Setup
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Let’s set up your profile
James Mulo
james@mulo.com
Save your property
🏠Home🏢Office🚐Rental
CORE APP – BOOKING FLOW
6. Home Dashboard
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Hello, James 👋
What do you need help with?
👨🏾🔧 Leak repairPlumbing · Completed
7. Service Selection
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Select a service
- 🔧 PlumbingFix leaks, pipes, fittings
- ⚡ ElectricalWiring, lights, sockets
- 🧹 CleaningHome & office cleaning
- ❄️ AC RepairRepair & maintenance
- 🛠️ CarpentryWoodwork, repairs
8. Service Details
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Service Details
Property
Mikocheni A4, Dar es Salaam
Water leaking from the kitchen sink and need it fixed.
📷
＋
Normal⚡ Urgent
9. Confirm Request
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Confirm Request
- Service
- Plumbing
- Location
- Mikocheni A4
- Urgency
- Urgent
- Fee
- TSh 10,000
Non-refundable connection fee that connects you with an expert.
Total DueTSh 10,000
PAYMENT FLOW
10. Select Payment Method
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Select Payment Method
- CardVisa, Mastercard
- M-PesaPay with M-Pesa
- Airtel MoneyPay with Airtel Money
- HaloPesaPay with HaloPesa
- Yas MixxPay with Yas Mixx
11. Mobile Money Payment
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Pay with M-Pesa
0712 345 678
Amount
TSh 10,000
Connection Fee
TSh 10,000
TSh 10,000
12. Payment Processing
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Processing Payment
Please check your phone and approve the payment request.
Cancel Payment
13. Payment Success
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✦ ✣ ✦ ✣
✓
Payment Successful!
Your request has been received.
Transaction IDMULO-171024-12345Amount PaidTSh 10,000
JOB EXECUTION – TRACKING FLOW
14. Finding Expert
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Finding your expert
⌖
We are finding the best expert near you...
15. Expert Assigned
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Expert Assigned!
JM
Juma M.⭐ 4.9 · Plumbing Expert16. Live Tracking
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Live Tracking
👨🏾🔧 Juma M. En route
COMPLETION FLOW
17. Quote Received
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Quote Received
Fix kitchen sink leak and replace faulty pipe.
- Labour Cost
- TSh 35,000
- Transport
- TSh 5,000
- Platform Fee
- TSh 5,000
- Total
- TSh 45,000
18. Job Completed
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✦ ✣ ✦ ✣
✓
Great! Your job is complete.
Total PaidTSh 50,000
Thank you for using MULO Properties.
Pay easily and securelywith your preferred mobile money